Our Guarantee

A stunning, high quality product.

An Infinity Rose is an exquisite article of beauty. Our craftspeople who produce these gold-plated roses are experts who pride themselves in making the highest quality product.

We are so confident that you’ll love our roses, that’s why we offer all our customers a no questions asked money back guarantee.

Quality Control

Every step of the way our Quality Control Team ensures that every rose meets the highest of standards. From the picking of the roses at the greenhouse in the nursery, right through to the end of production, the products are monitored closely to ensure their condition, calibre and character.

Guarantee

If you are not completely satisfied with your Infinity Rose purchase, simply return it to our postal address along with the invoice number within 90 days from the date of the invoice and you will receive a full refund. Please allow one week for processing.

Lifetime Warranty

An Infinity Rose is a strong, high quality product, however in the unlikely event that your Rose has a defect in materials and workmanship, we’ll happily replace it.

Please be aware however, that our warranty does not cover normal tarnishing of the gold or other precious metal, bends or breakages from being dropped, damage from corrosion as the result of coming into contact with chemical or harsh cleaning agents (precious metals should only be cleaned every few years with a metal cleaner).

If you need to return a product, click here.

Terms & Conditions